Remember, you have rights!
Unfortunately, only ethical movers follow the rules and allow you your rights. There are many, many good movers out there. Most movers are good people and want to help. They do not need laws to enforce ethical business practices. The only effective way to avoid trouble with your move is to detect a criminal mover before they are allowed to touch your items.
What to do and who to call
Check up on a mover’s license:
http://www.safersys.org/
You can type in the company name or the license # and find out if they have a valid license and if they have insurance coverage:
Dept. of Transportation Hot Line:
(888) 368-7238
Call this number to file a complaint with Department of Transportation. The DOT needs to know about the unethical practices of movers.
Watch Dog Committee for Moving Companies:
(202) 366-4553
This is part of the Division of Office of Enforcement & Compliance under the Federal Motor Carrier & Safety Administration. These folks have the authority to do something about it.
Division of Office of Enforcement & Compliance:
FMSA
400 7th St. S.W.
Washington, DC 20590
Ph: 202 366-4553
Fax: 202 366-3462
Special thanks to Jay Clithero of Sterling Van Lines for all the helpful information on scam and rogue movers.
Happy and safe moving this summer!
Sterling Van Lines, Inc. is a Los Angeles-based moving and storage company specializing in small moves. With over 50 years of combined moving experience, over 10,000 moves, and a reputation for quality in our industry, our goal is to customize our services to the needs of each customer — whether you’re moving your home or office, or just a few pieces, we’ll make your move worry free! Visit us at www.sterlingvanlines.com
